P&B COVID-19 / CORONAVIRUS PRECAUTIONS

Urgent – Lockdown 2

In light of the Government press conference on Saturday we must follow the guidelines which means re-introducing the lockdown measures from March to protect you and our staff and ensure business continuity.

We request that all customers telephone to request parts or an engineer’s visit.

Parts again will be served from a closed-door policy, please telephone your orders in advance. When collecting we again request that you telephone your arrival and the parts will be brought to you for collection observing the 2m policy.

Technicians will still be available to repair break downs and carry out essential servicing to keep you running however they must work in isolated conditions.

Thank you for working with us to support you, please see our message to staff below.

Graham Main 

Managing Director

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Staff- COVID-19 / CORONAVIRUS PRECAUTIONS.

In light of the latest statement on Saturday  Peacock and Binnington are re-implementing the following actions to keep customers and employees as safe as possible as we work through this crisis.

Firstly we ask that face to face contact is kept to an absolute minimum but where it is unavoidable that we respect the 2 metre non-contact space as recommended by the Government and the continued use of masks.

General

All non-essential travel suspended.

No Farm and site visits without customer permission.

All staff to be temperature checked on arrival at the depot

Any sign of Covid 19 symptoms – SELF ISOLATE and get tested.

Sales teams

Sales & Brand Managers to work a mix of at home and in office, we now have measures to work safely.

Where possible contact to be concluded by electronic means (telephone, face time, email, whatsapp etc)

Customers entering the building must be kept to a minimum and sign in and be temperature checked.

Machine inspections to be concluded at agreed location (no direct contact)

All demonstrations to be done at safe distance, cab and touch points sanitised before and after.

Parts

Where possible avoid direct contact.

Regular/consumable parts telephone ordered and left at customer collection point outside

Emergency parts that need to be identified to be served at the counter respecting hygiene and space.

Internal service parts picked and put in trolleys

Parts counter, phones and card terminals cleaned regularly

Service

On farm breakdowns still supported but with no direct human contact

In workshop repairs to be carried out but avoiding multiple technicians on one job.

Gloves to be worn wherever possible

Technicians to use hand wash facilities/wipes pre and post repair

 

We will be continuing to monitor Government recommendations daily and will keep you posted. Thank you for your cooperation as we return to lockdown procedures.

Graham

 

*** UPDATE (24/3/2020) ***

Urgent - Keeping Farmers Farming

In the current crisis, food production is more important than ever and we are here to support you.

We must follow the latest government guidelines and observe social distancing to protect our staff and ensure business continuity.

We request that all customers telephone to request parts or an engineers visit.

Parts will be served from a close-door policy, please telephone your orders in advance. When collecting we again request that you telephone your arrival and the parts will be brought to you for collection observing the 2m policy.

Technicians will still be available to repair break downs and carry out essential servicing to keep you running however they must work in isolated conditions.

Thank you for working with us to support you.

Graham Main 

Managing Director

In light of the latest statement (16/3/2020) Peacock and Binnington are implementing the following actions to keep customers and employees as safe as possible as we work through this crisis.

Firstly we ask that face to face contact is kept to an absolute minimum but where it is unavoidable that we respect the 2 metre non-contact space as recommended by the Government.

General

All non-essential travel suspended

All supplier appointments postponed

All training suspended

No Farm and site visits without customer permission

Sales teams

Sales & Brand Managers to work from home

Where possible contact to be concluded by electronic means (telephone, face time, email, whatsapp etc)

Machine inspections to be concluded at agreed location (no direct contact)

All demonstrations postponed until further notice

Parts

Where possible avoid direct contact

Regular/consumable parts telephone ordered and left at customer collection point outside

Emergency parts that need to be identified to be served at the counter respecting hygiene and space.

Internal service parts picked and put in trolleys

Parts counter, phones and card terminals cleaned regularly

Service

On farm breakdowns still supported but with no direct human contact

In workshop repairs to be kept to a minimum – where possible travel to farm and observe above

Gloves to be worn wherever possible

Technicians to use hand wash facilities/wipes pre and post repair

Due to the high volume of spring work still to be concluded we are taking these measures in the hope we can minimise the risk to our customers and staff so we have the capacity to continue to “keep farmers farming”

We will be continuing to monitor Government recommendations daily and will keep you posted. Thank you for your cooperation and understanding in these unprecedented times.

Our Depots

Brigg

+44(0)1652 600 200Old Foundry, Brigg, N Lincs, DN20 8NR See more info on this depot

Corringham

+44 (0)1427 838696High Street, Corringham, Gainsborough, Lincolnshire, DN21 5QP See more info on this depot

Halsham

+44 (0)1964 614233Halsham, Hull, East Riding of Yorkshire, HU12 0BT See more info on this depot

Louth

+44 (0)1507 353 500Grimsby Road, Louth, Lincolnshire, LN11 0SY See more info on this depot

Selby

+44 (0)1757 700699Unit 9, Oakney Wood Road, Selby Business Park, Selby, North Yorkshire, YO8 8LZ See more info on this depot

Fixed Installations

+44(0)1652 600 200Old Foundry, Brigg, N Lincs, DN20 8NR See more info on this depot